The Future of HR: Predictions and Trends for the Next Decade
The Future
of HR: Predictions and Trends for the Next Decade
Introduction
Human Resources (HR) has come a
long way since the early days of employee record keeping and payroll
management. In the current times, it is increasingly evolving into a strategic
function that plays a vital role in driving organizational success. As we move
towards the future, HR is poised to undergo significant changes as new
technologies emerge, workforce demographics shift, and businesses adapt to
changing market conditions.
AI and Automation
Artificial Intelligence (AI) and
automation are already impacting the HR industry, and the trend is set to
continue. AI can help HR professionals to automate repetitive and
time-consuming tasks, such as resume screening and scheduling interviews.
Automation can also help to reduce the risk of bias in recruitment, ensuring
that hiring decisions are based on objective criteria.
According to a report by Deloitte,
33% of organizations are already using AI and automation in their HR processes,
and this number is expected to grow in the future. Another report by PwC predicts
that by 2022, AI will be used in nearly all areas of HR, including talent
acquisition, performance management, and employee engagement.
Data Analytics
As HR becomes more data-driven, the
use of data analytics is set to increase. By analyzing data on employee
performance, engagement, and satisfaction, HR professionals can identify areas
for improvement and develop strategies to increase productivity and retention.
According to a report by IBM, 67%
of organizations are already using analytics to measure employee engagement,
and this number is expected to grow. Another report by Bersin by Deloitte
predicts that the use of data analytics in HR will increase by 14% annually.
Remote Work
The COVID-19 pandemic has
accelerated the trend towards remote work, and this trend is likely to continue
in the future. Remote work has numerous benefits, including increased
flexibility, reduced costs, and access to a wider pool of talent.
According to a report by McKinsey,
20-25% of the workforce could work remotely between 3-5 days a week without a
decline in productivity. Another report by Gartner predicts that by 2025, 55%
of the workforce will work remotely at least part of the time.
Employee Experience
Employee experience (EX) has become
a key focus for HR professionals in recent years. EX encompasses all aspects of
an employee's experience, including their interactions with their colleagues,
their work environment, and their access to training and development
opportunities.
According to a report by Deloitte,
organizations that prioritize EX are four times more profitable than those that
don't. Another report by Gartner predicts that by 2023, 40% of organizations
will use EX as a key metric for measuring HR performance.
Diversity, Equity, and Inclusion
Diversity, equity, and inclusion
(DEI) have become increasingly important in the workplace. DEI initiatives can
help to create a more inclusive and equitable work environment, improving
employee engagement, retention, and productivity.
According to a report by McKinsey,
organizations in the top quartile for gender diversity are 25% more likely to
have above-average profitability than organizations in the bottom quartile.
Another report by Glassdoor found that 76% of employees and job seekers
consider a company's DEI initiatives when deciding where to work.
Conclusion
HR is set to undergo significant
changes in the next decade as new technologies emerge, workforce demographics
shift, and businesses adapt to changing market conditions. AI and automation
will help to automate repetitive and time-consuming tasks, while data analytics
will allow HR professionals to identify areas for improvement and develop
strategies to increase productivity and retention. Remote work will become
increasingly common, and employee experience and diversity, equity, and
inclusion will become key focuses for HR professionals.
As the role of HR continues to
evolve, it will become increasingly strategic, and HR professionals will need
to develop new skills and competencies to keep up with the changing landscape.
They will need to be able to analyze data, work with new technologies, and
develop strategies that align with the organization's goals and objectives.
In conclusion, the future of HR
looks bright, and HR professionals who are willing to adapt to change and
embrace new technologies and trends will be well-positioned to drive
organizational success in the next decade and beyond. By focusing on AI and
automation, data analytics, remote work, employee experience, and diversity,
equity, and inclusion, HR can help to create a more productive, engaged, and
diverse workforce that is better equipped to navigate the challenges of the
future.
References
- Deloitte. (2020). 2020 Global Human Capital Trends.
Retrieved from https://www2.deloitte.com/global/en/pages/human-capital/articles/human-capital-trends.html
- PwC. (2018). HR Technology Disruptions for 2019.
Retrieved from https://www.pwc.com/us/en/services/consulting/library/hr-technology-disruptions-2019.html
- IBM. (2019). The Employee Experience Index. Retrieved
from https://www.ibm.com/downloads/cas/YXQXQKMN
- Bersin by Deloitte. (2017). HR Technology Disruptions
for 2018. Retrieved from https://www2.deloitte.com/us/en/pages/human-capital/articles/hr-technology-disruptions.html
- McKinsey & Company. (2020). The future of work
after COVID-19. Retrieved from https://www.mckinsey.com/featured-insights/future-of-work/the-future-of-work-after-covid-19
- Gartner. (2020). Gartner HR Survey Reveals 88% of
Organizations Have Encouraged or Required Employees to Work From Home Due
to Coronavirus. Retrieved from https://www.gartner.com/en/newsroom/press-releases/2020-04-14-gartner-hr-survey-reveals-88--of-organizations-have
- Deloitte. (2019). From employee experience to human
experience: Putting meaning back into work. Retrieved from https://www2.deloitte.com/us/en/insights/focus/human-capital-trends/2019/employee-experience-human-experience.html
- Gartner. (2019). 3 Key Predictions for the Future of
HR. Retrieved from https://www.gartner.com/smarterwithgartner/3-key-predictions-for-the-future-of-hr/
- McKinsey & Company. (2019). Delivering Through
Diversity. Retrieved from https://www.mckinsey.com/business-functions/organization/our-insights/delivering-through-diversity
- Glassdoor. (2021). Diversity and Inclusion Study.
Retrieved from https://www.glassdoor.com/research/diversity-inclusion-study/
The field of HR is constantly evolving, and there are several trends and predictions that are expected to shape the future of HR over the next decade. The future of HR is likely to be characterized by increased use of technology, a greater focus on employee experience and well-being, and a shift towards more inclusive and collaborative leadership styles. HR will need to adopt these trends in order to attract and retain top talent and ensure the success of their organizations in the coming decade.
ReplyDeleteThank you for ur explain
DeleteAgree. To stay relevant in the constantly shifting business environment, HR professionals must continually improve their skills and keep up with the most recent market trends. By doing this, they can effectively use data and technology to inform decisions that promote organizational success and growth.
ReplyDeleteThanks naveeka
DeleteDeveloping technologies, shifting work arrangements, and a greater emphasis on employee well-being, diversity, and inclusion are likely to affect the future of HR.
ReplyDeleteThanks uthpala
DeleteWith a rise in remote working, the new HR will need to adapt to a more diversified work environment. Training and development processes will become considerably more tailored and accessible via remote devices. Slack and Microsoft teams will be utilized to boost productivity and engagement. Nice article and well explained Arjuna !
ReplyDeleteThanks asanka
DeleteIdeal Topic for future ,you have gathered the required information well,
ReplyDeletefinally superb work.
well done.